Can register customer complaints and service requests with ease.
Assign tasks to the team based on their workload and location.
Accept or Reject task assignments to optimize response time.
Visit the location to inspect, evaluate and fix the issue.
Generate service report, get customer approval, raise an invoice and close the task.
TykVen helps you remove all your paperwork and avoid complex and cumbersome excel sheets. The intuitive and easy-to-use application provides real-time tracking, a calendar view of tasks & workload and generates comprehensive reports. The SaaS-based application can improve the teams' efficiency and productivity for a value-for-money monthly subscription.