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App features

The salient features of TykVen service management software are:

  • Quick complaint and service request registration
  • Optimal scheduling of tasks
  • Push notifications for Service Engineers
  • Realtime task status tracking
  • Calendar view of tasks and resource loading
  • Inspection and Estimation recording
  • Invoice generation
  • Hidden time tracking
  • One-click service history report
mobile

Designed to maximize customer satisfaction

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Registration

Can register customer complaints and service requests with ease.

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Assignment

Assign tasks to the team based on their workload and location.

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Confirmation

Accept or Reject task assignments to optimize response time.

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Visit

Visit the location to inspect, evaluate and fix the issue.

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Closure

Generate service report, get customer approval, raise an invoice and close the task.

Go Paperless! Avoid cumbersome excel sheets.

TykVen helps you remove all your paperwork and avoid complex and cumbersome excel sheets.  The intuitive and easy-to-use application provides real-time tracking, a calendar view of tasks & workload and generates comprehensive reports. The SaaS-based application can improve the teams' efficiency and productivity for a value-for-money monthly subscription.

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GET THE APP

Our plans start from USD32.50 per month.